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False Alarm Fact Sheet

False Alarm Fact Sheet

What does the false alarm program do?

  • Encourages the proper maintenance of alarm systems
  • Reduces the number of false alarms
  • Deploys Police Department resources in a more effective manner
  • Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premises

What can you do to reduce false alarms?

  • Make sure those operating your alarm are familiar with alarm system operations.
  • Secure doors and windows before turning on system.
  • Beware of changes in the environment (i.e., new animals, design changes, seasonal decorations, plants, etc).
  • Notify monitoring facility of any and all changes (i.e., houseguests, name changes, change in phone number or contact information, new employees, termination of employees, etc).
  • Equipment should be routinely inspected and maintained by qualified personnel.

What are the most frequent human errors that cause false alarms?

  • Use of incorrect keypad codes.
  • Failure to train other authorized users.
  • Failure to secure doors and windows before turning on alarm.
  • Failure to notify monitoring facility of unscheduled openings or closings (for businesses using set schedules).
  • Failure to update authorized personnel list with monitoring facility.

What are the most frequent equipment problems that cause false alarms?

  • Improper application or installation of interior motion detectors.
  • Improper application or installation of outdoor beams.
  • Improper charging or checking of batteries.
  • Faulty equipment (i.e., panels, detectors, key pads, etc).